Refund Policy

Effective date: June 30, 2025

This Refund Policy explains when and how you can request a refund for your Bethpage Tee Bot access purchase.

1. How Purchasing Works

Bethpage Tee Bot access is sold as one-time purchases. There is no automatic billing — you choose when to add time to your account, and you are only charged when you initiate a purchase. Payment is collected via Stripe at the time of each purchase.

2. 3-Day Satisfaction Guarantee

If you are not satisfied with the Service, you may request a full refund within 3 days of your initial purchase, provided:

No tee time has been successfully booked on your behalf at any point since account creation, and
You submit your refund request within 3 calendar days of the original charge date.

If both conditions are met, we will issue a full refund to your original payment method within 5–10 business days.

3. No Refunds After 3 Days

After the 3-day window has passed, subscriptions are non-refundable. This applies to:

Unused portions of the subscription term if you choose to stop using the Service.
Accounts suspended or terminated for violations of our Terms of Service.

4. Successful Bookings

If the bot has successfully booked a tee time on your behalf, the subscription fee is non-refundable regardless of when the request is made.

5. Exceptional Circumstances

We may, at our sole discretion, issue partial or full refunds outside the above policy in cases of documented technical failure on our part that prevented the Service from functioning for an extended period. Please contact us with details of the issue.

6. How to Request a Refund

Email us at [email protected] with:

The email address on your account
Your Stripe payment receipt or charge date
A brief description of your reason for the request

We will respond within 2 business days.

7. Chargebacks

We ask that you contact us before initiating a chargeback with your bank or card issuer. Accounts subject to a chargeback will be suspended pending resolution.